At Kvinne HR Consulting, we specialize in connecting talent to the right opportunities.
Acting as our clients' trusted representatives, we identify candidates who thrive professionally while generating a positive impact in their roles.
Our client for this position is a global leader in multichannel customer relations.
This role offers a dynamic and supportive working environment, with opportunities for growth in customer service, technical support, digital solutions, back-office and content moderation.
For this position is necessary: Residence Card in Portugal, or Job Search Visa or UE Passport.
Tasks Provide excellent customer service through various communication channels (phone, email, chat).
Resolve customer inquiries and issues promptly and professionally.
Maintain accurate records of customer interactions and transactions.
Collaborate with team members to ensure customer satisfaction.
Ensure compliance with internal processes and procedures.
Assist with customer feedback and help improve service quality.
Requirements For this position is necessary: Residence Card in Portugal, or Job Search Visa or UE Passport.
Native or fluent in Turkish (written and spoken).
Previous experience in customer service is an advantage but not mandatory.
A positive and proactive attitude, Strong communication, listening and problem-solving skills.
Ability to work both independently and as part of a team.
Independence in the use of computer equipment.
Flexibility to work rotating shifts if required.
Benefits Employment Contract : Secure, full-time contract with a reputable global.
Insurance : Comprehensive health coverage to keep you at your best.
Additional Perks : Access to other amazing company benefits, including employee discounts, wellness programs, and career development opportunities.
Share Apartment: Opportunity to live in an apartment shared with other colleagues in Lisbon, with expenses paid by the company.
We are a Portuguese company made up of experienced, motivated Human Resources Specialists with the same purpose of excellence: DOING THE BASIC WELL.