TasksThis is a call for an international opportunity in Lisbon that will be lighting up your career and life! If you are tech-savvy and looking for a new career challenge where you can improve your technical skillset you might be interested in working with a global player in smart lighting solutions. We are looking for technology enthusiasts who want to have a brighter life. Working in this multinational company located in sunny Lisbon might be the life-changing experience you've been looking for!Your responsibilities and impact working in Technical Support for Technical Support Specialist will be:Providing support to customers by responding to inbound requests and document relevant case informationAssisting users with pre-sales, general inquiries and technical support issues via phone/email/social media channelsAdapting the brand's voice and tone for interactions on both private (phone/email/chat) and public (social/forums/e-commerce reviews) channelsEnsuring excellent customer satisfaction by responding in an appropriate and friendly mannerRequirementsSkills, qualifications and interests you need to succeed in this role:A native level of Dutch and a good level of English (at least B2)Being an attentive listener, comfortable and skillful at communicating with peopleHaving good negotiation skills or showing keenness to learnBeing energetic, innovative and working proactively at a fast paceExcitement about intercultural communication and the expatriate lifestyleLiving in or willing to relocate to Lisbon for an international career and life experienceHaving a valid Portuguese work permit (required).What's in it for you?Fixed term contract of 1 year (3 months trial period)Working hours: Monday-Saturday between 7am-7pmA package in line with the market: €1100 gross/month x 14 months + 100€ /month performance bonus + up to 100€ /month complexity bonusMeal vouchers €7.23 per working dayPrivate health insurance after 6 monthsRelocation Package for people living outside of Portugal: 12 month accommodation, apartment room with rent €280 for 12 months (discounted directly from payslip) + flight ticket reimbursement (up to €400) after 6 monthsReimbursement of some transportation costsFully paid training, professional development and career evolutionWhat should you expect from living in Lisbon?A colourful city view and a rich cultural historyPros of living in a European capital on a budgetDelicious Portuguese cuisine and famous cafe cultureFriendly people, good vibes and a happy-go-lucky urban lifeWarm climate all year and a sunny beach life next to the AtlanticA large English-speaking local community and international environment#J-18808-Ljbffr
