Dellent is a consulting company focused on System Information and Telecommunications. Our goal is to help our candidates and consultants take a step forward in their careers through projects that meet their needs and expectations.
In this project, you'll engage with the European stock market area. Despite our development center being located in Porto and all administrative support in Lisbon, you will be part of a multicultural team spread across several European cities.
We are seeking a Service Delivery Manager to join our team in Porto (hybrid model) .
Key activities:
Manage vulnerabilities reports on a weekly basis, providing specific views depending on requests.
Identify any vulnerabilities gaps according to the risks defined by Security teams and lead proactive remediation plans with the technical teams.
Manage the vulnerabilities action plan, providing a specific view on KPIs, ETAs, and progress.
Answer questions and execute operational tasks related to compliance requirements following the defined ETAs.
Define, create, and provide reports and dashboards with SLAs delivered on all the Infrastructure scope (Infra, Security, EUS) to the companies/activities.
Prepare regular and ad-hoc reports on progress, financial status, risks, and issues.
Create/Update/Support reports and dashboards with their SLAs for all the Infrastructure scope (DB, System, Network, Security, EUS).
Support presentations on a monthly basis if required.
Required skills:
Background in IT domain mandatory.
Infrastructure (Linux, Windows, AWS) and vulnerabilities is a plus.
Experience in delivery/reporting in a challenging, multi-project environment.
Strong interpersonal skills with excellent oral and written communication skills, and ability to work in client-facing projects.
Flexibility and ability to work in environments with changing priorities.
Data analysis skills.
English language: fluent.
Proficient in Excel, PowerBI, PowerPoint, and JIRA.
We offer:
Integration into a dynamic, experienced, and friendly team.
Technical, behavioral, and linguistic training opportunities.
Career development.
Apply:
If the above sounds like the right job opportunity for you, do not hesitate to apply here.
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