Senior ServiceNow Developer Apply locations Lisbon, Portugal time type Full time posted on Posted Yesterday job requisition id R1440757
Summary
Design, develop, implement, integrate and manage technology solutions for customer support platforms built on ServiceNow and Intelligent Notification. Provide a seamless enterprise support solution for customers. Expand or modify system to serve new purposes or improve work flow. Coordinate and link the computer systems to increase compatibility and so information can be shared. Analyze information processing or computation needs and plan and design computer systems, using techniques such as structured analysis, data modeling and information engineering. Test, maintain, and monitor ServiceNow and Intelligent Notifications, including coordinating the installation.
Responsibilities
Serve as technical expert to deliver of all technology platforms required by the support organization including but not limited to ServiceNow and metrics reporting
Application configuration of ServiceNow and other support tools
Integration of IT Service Management platform to other platforms
Development of employee support portal utilizing ServiceNow portal technology
Development of required metric reporting leveraging ServiceNow and reporting tools
Engineers software, system and/or programming solutions across projects and/or technologies to meet internal and external needs
Prepares complex design, development, implementation, and maintenance plans for systems
Programs, tests, and documents systems in accordance with programming standards and validation procedures
Performs peer review of work products such as code, designs, and test plans produced by other team members
Requirements:
Minimum 5 years ServiceNow developer experience
ServiceNow portal developer experience with strong knowledge of HTML, CSS, Angular, media queries and Bootstrap (2+ years)
Advanced JavaScript experience and familiar with JSON (5 years)
Integration technologies such as REST and SOAP messages (5 years)
Experience configuring and enhancing all aspects of ServiceNow such as workflow, user interface (UI), client scripts, business rules, etc.
Bachelor's degree in computer science or related field
Preferred Skills:
ServiceNow certified developer or certified administrator
Information Technology Infrastructure Library (ITIL) certification
Experience with SNOW dashboard, reporting, and performance analytics
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