Hostelworld Group, the global hostel-focussed online booking platform, inspires adventurous minds to meet the world and come back with life-changing stories to tell.Our customers are not your average tourists; they crave cultural connection and unique experiences that we make possible by providing an unbeatable selection of hostels in unmissable locations all in the palm of their hand.It is the social nature and community feel of hostels and their environment that enable travellers to embrace journeys of discovery, adventure, and meaning.We have more than 13 million reviews across 17,800 hostels in more than 179 countries, making the brand the leading online hub for social travel.This role is based in Portugal. We have an office hub in Porto available for those who prefer a hybrid model where you can spend time with colleagues in-person. You will need to be able to commute to our office hub as required from time to time.WHO YOU'LL WORK WITHWe are looking for an entrepreneurial-minded Senior Product Manager to manage our app product, which includes our newly released social network for travellers as well as our core bookings experience. Working together with the rest of the Mobile product team, designers, analysts, and Engineers, and our Head of Mobile to deliver great experiences and strengthen our social strategy further, as well as keep improving our core business experience.WHAT YOU'LL DODevelop our existing apps and the social experience on them.Contribute to the overall success of the company through aligned OKRs.Create, maintain, and prioritise the teams to build for Growth.Ensure key KPIs are tracked, measured, and reported on.Deliver features to improve new customer acquisition and retention.Iterate on and build our social strategy together with the rest of the Mobile Product team.Work with technical and non-technical stakeholders to achieve the best results.Create compelling business cases with an impact on growth.Discover, implement, and solve significant changes and problems.WHAT WE'RE LOOKING FORExperience & Qualifications:5+ years' experience in a Product Manager role, ideally in B2C and/or mobile apps.Proven experience driving product roadmaps and taking ownership for high-level goals.Ability to take full ownership of the product lifecycle, from ideation through launch and iteration, with a constant focus on delivering value for our customers.You understand growth loops and how to build them.Experience working on social features is a distinct advantage.Expert in growth tactics: Conversion optimisation, Retention Analysis, Segmentation, etc.Strong data analytical sense (SQL skill would be great) but general analytical intuition.Strong background working and giving clear feedback to UI and UX designers.Knowledge & Skills:Excellent understanding of metrics and tracking tools. Ability to dive into detailed analysis without losing sight of the big picture.Proven ability to clearly communicate analyses, conclusions, and recommendations verbally, in writing, and visually.Experience in identifying new growth opportunities, introducing new features and/or initiatives, and scaling them significantly with ROI targets in mind.Ability to work with stakeholders at all levels while providing direction and clarity to all involved parties.Ability to work calmly and maintain good judgment in fast-paced, high-stress environments.Fluency in spoken and written English.WHAT WE OFFERCompetitive salary & benefits.Enhanced annual leave plus 3 Wellbeing Days per year.Paid family leave (maternity, paternity, surrogacy & adoption).Agile working (plus a Working from Abroad Policy!).Support for your ongoing growth & development.Inclusive people policies (sickness, menopause, compassionate and fertility leave).A chance to give back to your local community with 5 paid volunteering days.OUR BEHAVIOURSWe believe in investing in growing others and that it benefits everyone. We want learning and growing to be part of our DNA to help make us a better team together.We are obsessed with our area of expertise and enjoy developing our skills. We rarely take things at face value; we investigate, interrogate, and always look for the why, using data to find the best solution.Collaborate - We are in it together, for the tough stuff and the celebrations too. To achieve the best results, we need expertise from all areas of the organisation, and we wholeheartedly welcome diverse thinking.Adapt - We work fluidly, adapting to new information and the evolving environment while staying committed to our goals.Innovation and experimentation fuel our projects, and we're never afraid to pivot. Our focus is always on the end result; we value outcomes over activity. We collaborate to deliver work at speed without dropping any of our other behaviours.If you don't meet all the requirements, please consider applying if you think you can still perform the role as described.
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