Dellent is a consulting company focused on System Information and Telecommunications. Our goal is to help our candidates and consultants to take a step forward in their careers through projects that meet their needs and expectations. In this project, you will be able to contact one of the key players in banking in the EU and around the world. Thus, you will be part of a multicultural team that is spread across more than 50 countries and you will help develop solutions in one of these three areas: investments, business solutions, or commercial/personal services.
Position: Senior Application Support
Location: Lisbon
Requirements:
Knowledge of scripting languages, Network, Windows, and Linux environments;
2+ years of experience with SQL (Sybase, Oracle, or Microsoft);
Business knowledge, Unix, and ITIL;
Fluent in English.
Main Responsibilities:
Support the business in their IT needs and understand the business workflows and scenarios;
Maintain proper coverage in the designated shift;
Voluntarily pick up work and tasks as received over email, tickets, or in person;
Provide business, team members, and other project/task partnering teams updates on the issue/task/project;
Document and train other team members;
Shadow other team members and seek to learn to improve day-to-day coverage of the platforms;
Share knowledge within the team and document issues/incidents for better follow-up;
Improve day-to-day tasks by writing scripts and automating procedure-oriented tasks;
Contribute towards better post-release checkouts;
Understand the underlying issue and the associated patch fix/release and identify systemic issues;
Availability to work during holidays/weekends as per pre-defined needs and on a rotational basis with the rest of the team.
We Offer:
Health insurance;
A personalized training plan, with a budget to spend on the training and technical books you find necessary;
Constant feedback so you can grow professionally;
Remote onboarding process;
Team events every semester so you can live new adventures;
Culture of proximity and transparency. Your ideas and needs are heard and valued by us!
If the above sounds like the kind of job opportunity you would want to get involved with, then please do not hesitate to apply here .
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