About Hillebrand Gori – a company of DHL Global Forwarding
HillebrandGori is the Beers, Wines, and Spirits Powerhouse within the freight forwarding division of DHL Group. We love what we do and have an extensive and rich legacy that dates back to 1844.
Are you passionate about shipping, beverages, innovation, and customer service? This position offers the unique opportunity to work at one of the most renowned beverage logistics companies in the world and be part of an international network of experts. Learn more about us in: https://www.hillebrandgori.com
Job Purpose
Develop and administer field sales plans and processes to achieve revenue growth, enhance customer retention and acquisition, and increase lead conversion for a defined geographic region, product line or market segment in line with business strategy, financial objectives, Group guidelines and policies.
Differentiator
Subject matter expert who applies advanced knowledge of job area typically obtained through advanced education and work experience
Manage projects/processes, working independently with limited supervision
Problems faced are difficult and sometimes complex
Key Tasks
Administer field sales plans and processes, including providing input for sales forecasting, budgeting, etc.
Deliver sales objectives and revenue growth for a defined geographic region, product line or market segment
Secure new business and build on existing core business through repeat orders
Respond to inquiries, resolve problems, promote and sell products/services
Identify and contact prospective customers and build relationships to generate future sales and repeat business
Check and understand type and size of customer requirements, and suggest products/services/alternative products/services
Develop and deliver sales bids, presentations, proposals and conduct product demonstrations to customers
Follow up prospects, develop terms of sale and close business by connecting a customer need with a DHL solution
Introduce products and promotions to customers and deploy marketing campaigns as appropriate
Build rapport and trust with customers by being informed about their business and market
Coordinate with internal teams such as sales, marketing, operations and service management for enhancing sales and customer retention
Support customer retention by staying in touch to ensure service satisfaction, providing information useful to the customer and introducing additional services to the customer
Identify problems that may not be clear in own area of authority and modify work methods accordingly
Convince external parties such as skeptical customers, institutions, etc. who are skeptical or unwilling to accept proposals or where decision making process and standards are defined and mandatory
Knowledge and Skills Required
Connect with and influence other specialist departments and 3rd parties e.g. external service providers
May convince others to accept new concepts, practices, and approaches
Business Strategy, Market Research
Strong Project Management skills
Persuasion, Customer Value Proposition
Build strong, trusting cross-functional relationships with DHL managers
Understand customer and key stakeholders interests and concerns and advise direct reports, customers and key stakeholders
New Business Development, Account Management, Selling strong skills
Bachelor's Degree or equivalent experience/qualification
More than 4 years' experience in Sales
Fluency in Portuguese language and proficiency in English are necessary
Experience working within international organization/group desirable
Does the position sound interesting to you? Please apply online! We will be looking forward to receiving your application!
#LI-GOR
#J-18808-Ljbffr