Job Title: L2 CSIRT Analyst Location: Porto (preferably; if not, Lisbon) Work Regime: Hybrid (3x office) Overview / Summary: LUZA Group is looking for an L2 Computer Security Incident Response (CSIRT) Analyst, that will play an essential role, focusing on the response and investigation of cybersecurity incidents, including DLP. This role is crucial for quicky addressing alerts, conducting analysis and escalating to L3 CSIRT analyst the sensitive/most critical cases. Main Tasks: Handling of cyber-investigations provided by CyberSOC use-cases and DLP detection systems / Analyze the effectiveness of existing DLP controls and continuously seek improvement in technical/functional and process Contribute to CyberSOC use-case development and optimization / Monitor DLP related events, conduct investigations and respond to data leakage incidents according to internal procedures (including interviews with key contributors, i.e. HR, Procurement, DPO, ) / Develop and enhance data protection policies and rules across the various systems, manage exceptions Respond to and facilitating eDiscovery requests from IT S / Maintain accurate and detailed records of incidents in the group GRC toolecurity, HR, Legal and Compliance - Assist in governance by delivering the details reports and KPIs Contribute to cybersecurity governance, including the delivering reports and KPI related to the activity, including PCC / - Quick escalate complex incident to Level 3 CSIRT Analysts, ensuring that all relevant data and preliminary findings are accurately communicated to facilitate further analysis Contribute to industrialization/formalization of Cyber Defense processes and effectiveness / Provide analysis and expertise on cyber-incidents, including root-cause by identifying preventive measures Technical Skills: Event & Incident monitoring and response (identify, alert and contain) Cybersecurity (general knowledge in logs analysis, general knowledge regarding endpoints security (e.g.: EDR solution)) Scripting language (Python) Protocol knowledge (HTTP, SMTP) SIEM (Security Information Event Monitoring) / SOAR (Security Orchestration, Automation and Response) / DLP (Data Loss Prevention) Language Skills English: N4 - Mastery Soft Skills: Proactivity / Critical thinking Decision making Resilience Ability to collaborate / teamworkCreativity & innovation / Problem solving