Description
Join our team in Lisbon as a Hotel Booking & Sales Expert for IHG, one of the world's most prestigious hotel brands. This is an incredible opportunity to work in a multinational environment, offering unique travel experiences to guests and driving revenue for hotel partners. Hotel Booking & Sales Junior in LisbonAre you ready to take on this dynamic role and bring your creativity and market insight to a globally recognized company? Your ResponsibilitiesProviding voice reservation services and customer contacts via phoneMatching IHG products with guest needs for revenue generation and brand loyaltyEnsuring a seamless customer experience using various tools and informationAssisting guests with pre, in, and post-travel concernsSeeking continuous improvement in personal and team performanceContributing positively to team motivation and goal achievement
Requirements
Your ProfileProficient in German and EnglishHigh School Diploma or higher (preferred)Experience in the hotel/travel industry (desired)Previous experience in a call center, ideally in sales and/or customer serviceStrong communication skills and social intelligenceProficient in web navigation and adaptable to technological changes
Offer
BenefitsRelocation Package:AccommodationAirport pick-up and administrative assistance with your registration in PortugalReimbursement of your initial flight expenses Stable career opportunity in a leading multinational companyComprehensive training and integration phaseInclusive and respectful work environmentDiverse career progression opportunitiesEmphasis on work-life balancePrivate Health Insurance from day oneAnnual complimentary return flight to home country (within Europe)Access to organized sports activities and eventsEmbark on a rewarding journey with IHG in Lisbon, a city celebrated for its rich culture and vibrant lifestyle. If you're passionate about providing exceptional customer service and eager to thrive in a diverse, multinational setting, apply now!
Conocimientos:Assisting, Customer Support, Problem-Solving