AMSpace Recruitment Consultancy transforms talent acquisition into a strategic advantage. With a focus on placement, headhunting, executive search, and embedded recruitment, we propel companies toward growth.
Specializing in Aerospace and Defense, Tech, Engineering, Manufacturing, Energy, and more.
Customer Support - Content Moderation 4 Social Media
Location: Porto, Portugal
About the Role
Are you passionate about social media and ensuring a safe, engaging environment for users? As a Content Moderator, you will be on the front lines of safeguarding social media platforms, monitoring user-generated content, and enforcing community guidelines. Your fluency in German, Italian, or French will be essential in understanding and moderating content from diverse language backgrounds.
Join our dedicated international team and contribute to creating a positive and respectful online space. You'll be working in a dynamic environment with supportive colleagues and plenty of opportunities for growth.
Responsibilities
Evaluate Content: Review user-generated content to ensure compliance with community guidelines and legal regulations.
Enforce Guidelines: Implement policies consistently, balancing community standards with free expression.
Respond to Reports: Address user reports of inappropriate content and take appropriate action swiftly.
Document Activities: Maintain accurate records of moderation actions and resolutions.
Team Collaboration: Work closely with international moderation teams and contribute to developing best practices.
Qualifications
Fluency in French, on a C2 Level and English (B2 or higher).
Experience in content moderation, customer service, or a related field is a plus.
Ability to work flexible shifts, including evenings, weekends, and holidays.
Proficiency in social media platforms and familiarity with their policies.
Strong analytical and decision-making skills.
Excellent communication and interpersonal skills.
What We Offer
Competitive salary (please indicate your expectations).
A vibrant and inclusive workplace in the beautiful city of Porto.
The opportunity to grow within an international company.
Comprehensive training and ongoing support.
Relocation assistance for candidates moving to Porto.
Work-life balance with potential for hybrid working arrangements.
Relocation Support
Travel expenses
Airport transfer
Accommodation expenses
Full support through our dedicated relocation specialist
Join Us
If you are ready to contribute to making social media a safer place, apply now by filling out the application form.
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