Description Looking for a role where your love for the Italian language and helping others plays a major factor? Become a Finnish Customer Agent! Work in Greece remotely or on-site, enjoy flexible hours, and thrive in a fast-paced environment. Help the team achieve its goals and be a part of a company that's redefining customer service!
Your Role:
Managing incoming calls.
Identify and assess customers' needs to achieve satisfaction.
Build relations of trust through open and interactive communication.
Provide accurate, valid, and complete information by using the methods/tools.
Keep records of customer interactions, process customer accounts, and file documents.
Follow communication procedures, guidelines, and policies.
Who we are looking for:
EU holder.
Native or near-native Finnish language (C1-C2).
Very good command of English language (B2).
Good MS Office skills.
Strong phone contact handling skills and active listening.
Excellent communication and presentation skills.
Customer orientation and ability to adapt/respond to different types of characters.
Ability to multi-task , prioritize, and manage time effectively.
What's for you?
Competitive remuneration package.
14 salaries per year.
Extra bonus depending on the performance appraisal.
Health care benefits and numerous other discounts.
Relocation cost (for candidates outside Greece).
Why relocate?
Living in Greece? It's a total vibe. Picture this: affordable living, chill work-life balance, and an amazing office view! Life here moves at its own pace, with amazing food and strong community feels that make every day feel like a mini vacation. Plus, if you're into culture, you're in for an epic mix of ancient history and modern living. Ready to make the move? Don't wait, hit that #applynow and start living your best life!
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