NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking an Enterprise Resource Planning Advisor to join our team in GDL, Jalisco (MX-JAL), Mexico (MX).
In this role you will be responsible for:
Providing technical and functional support for SAP based solutions which have been implemented across our clients manufacturing and distribution facilities across the United States.
Identify, design and work collaboratively on our customers SAP based Supply Chain Logistics solution.
Work within a larger team structure accountable for all Production Support aspects of our clients SAP based footprint.
Perform incident management activities and deliver timely solutions to reported incidents, problems, and requests.
Work collaboratively with project teams in assuring successful delivery, implementation, and hypercare support for new solutions and locations.
Develop strong relationships with clients and gain the trust of key advisors.
Continue to learn and develop your technical SAP and business expertise.
Communicate clearly about problem resolutions and solution components with various client personnel – especially pertaining to plant/warehouse end users.
Requirements for this role include:
Experience as an SAP Consultant with at least one end-to-end SAP implementation project.
Hands-on experience providing SAP functional and technical support to end user personnel.
Deep understanding of SAP Supply Chain Execution with emphasis on distribution and transportation management processes.
Deep understanding of SAP Materials Management components with preference towards experience working with manufacturing companies and solutions.
Expertise in SAP Logistics Shipping point, route determination, shipment and real-time business processes which includes STOs, Sale & Purchase, inbound and outbound delivery processes, picking, etc.
Working knowledge on EDI/IDOC and interfaces with 3rd Party systems such as JD Edwards.
Ability, willingness, and experience working in multiple SAP functional areas. Logistics will be the primary area of need; however, providing backup assistance to other members in other functional areas will be necessary.
SAP cross-functional integration experience among Warehouse Management, Sales & Distribution, Materials Management, Logistics Execution, Quality Management, and Product Planning.
Significant RICEF (Reports, Interfaces, Conversions, Enhancements, and Forms) experience.
Team management and project management skills as an asset.
Preferences:
Solid knowledge of system development methodology, project management, and system architecture of SAP ECC (with S/4HANA desirable).
Solid analytical / problem-solving skills.
Preferred experience with providing production support and familiarity with associated processes such as incident management via Service Now.
Strong influencing and excellent communication skills.
Knowledge in integration points of SAP Logistics processes with other related processes such as Warehouse Management, Manufacturing, Quality Management, etc.
Strong client service attitude.
Strong organizational and time management skills.
Fully bilingual: English and Spanish.
About NTT DATA
NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com .
NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
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