.Who is Clever?Clever Advertising is a multinational digital brand serving the iGaming industry for the last 15 years with innovative advertising and technology solutions.We are dedicated to your professional and personal growth in an environment that values knowledge-sharing and mentorship.Why joining Clever?Working with us means joining a diverse team where each member contributes to collective success, supporting one another through shared goals and passions. We not only focus on achieving excellent results but also enjoy the journey, making every day both fulfilling and fun.Where will I work from?Porto, Portugal.What is my department like?Our Technology Department is the driving force behind the innovations that propel our company forward. Committed to creating scalable and high-quality solutions, we work in a collaborative environment where every idea matters. Our teams of experts in development, infrastructure, security, and data intelligence are driven by a passion for solving complex challenges and delivering impactful results. We value diversity of thought and believe that the best solutions arise from collaboration between diverse and creative mindsWhat is my role like?We are looking for a dedicated and detail-oriented Data Support Analyst to join our Data Management team. The ideal candidate will have effective communication skills, attention to detail, and the ability to work collaboratively with various departments, ensuring that data operations are executed with accuracy and efficiency.What will my daily tasks involve?Assist the Data Management team in interacting with other departments, facilitating communication and collaboration to ensure that data projects meet the needs of all stakeholders.Manage and resolve first-level support tickets related to data, including issues with dashboards, RPA bots, and data loading processes.Monitor and ensure that dashboard loads are executed correctly, identifying and resolving any performance or loading issues.Validate bots developed by the RPA team, ensuring they function as expected and comply with established requirements.Create and maintain detailed documentation for data processes, RPA bots, and support procedures, ensuring that information is always up-to-date and accessible.What is expected from me?Minimum of 1 year of experience in data support, data analysis, or similar roles.Familiarity with BI tools (Power BI, Tableau, etc.).Basic knowledge of SQL and ETL practices.Ability to maintain technical documentation.Excellent communication and collaboration skills.Ability to solve problems quickly and effectively.Attention to detail and accuracy when working with data are differentiating factors
