Danish speaking Customer Advisor for Online Wine Marketplace Are you ready to take on your next challenge in the amazing city of Lisbon? We are looking for fluent Danish speakers who would like to work in an international environment. This position will be for our client – a global outsourcing partner - and is based in their offices in the beautiful city of Lisbon. If you like the sun and the sea then this coastal city has lots to offer you!
As a Customer Advisor, you will represent an online wine marketplace. You will receive incoming queries from their app users via phone, email and live chat where you will answer their queries regarding the wine app, product information, prices, orders, and deliveries. This is a versatile inbound role where providing excellent customer care is important.
We are looking for candidates who have:
Excellent communication skills both verbally and written in Danish and English
Previous experience in a customer service role
Experience in the hospitality/travel industry desired
Ability to multi-task
Eagerness to learn and develop
The interview process for this role is done remotely via phone and online tests, so no need to come to Lisbon until you are successful! Furthermore, there is a fantastic relocation package available for the successful candidate, which includes flight reimbursement and accommodation allowance for the first 3 months. Besides this, the company has lots to offer their employees from internal training and career progression opportunities to external activities and events. Additional benefits include daily meal vouchers, private healthcare & dental insurance, employee discounts, and flexible working hours.
About Company Talingual is a specialist multilingual recruitment agency. We find language talent for our clients across Europe, the Middle East, Africa, and Asia. We work closely with our candidates to ensure they are well informed and prepared to transition into their new roles.
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