Are you looking for an international experience and want to smell the warm and fresh air of Lisbon?
Did you just finish high school or university, do want to settle in Portugal or just want to take a break whilst being productive?
Regardless of your professional background — if you would like to work in an office, dealing with customer's needs and are friendly, keen, and diligent, then this is your opportunity!
You will be supporting clients' activities by offering world-class service to their customers while working on projects of top prestigious and worldwide brands.
Your responsibilities as Customer Support will be: Answering incoming queries from customers
Identifying issues and providing solutions
Ensuring a high level of customer satisfaction
Recording data in the CRM system
Providing ad-hoc support
Being a team player and participating in the success of the team and project
Skills, qualifications, and interests you need to succeed in this role: A native level of Dutch and at least a B1 level of English
Knowledge of the value and impact that a good customer experience can create
Being an attentive listener, comfortable and skillful at communicating with people
Having a drive for excellence and professionalism
Being a real team player and committed to your work
Excitement about intercultural communication and the expatriate lifestyle
Living in or willing to relocate to Lisbon for an international career and life experience
Having a valid Portuguese work permit or a nationality that allows you to work in an EU country
What's in it for you? Salary conditions (*) – 2 options:
Including free accommodation (shared flat, all bills included): 1040€ gross/month
Excluding accommodation: 1298€ gross/month
For international candidates:
Reimbursement of your initial flight expenses after 3 months
Help in paperwork, opening a bank account, etc. upon your arrival
Extra perks:
Free Portuguese lessons, cooking classes, sports activities, and social events organized by the company
Real career opportunities in different career paths
(*) Compensation during training period if successful (from 1 to 4 weeks): nearly fully paid
Relocation Package for International Candidates:
Reimbursement of your initial flight expenses after contract signing
Airport pick-up
Help in paperwork, opening a bank account, etc. upon your arrival
Extra Perks:
Private health insurance after 6 months of contract which is extra to the standard insurance
Free Portuguese lessons, cooking classes, sports activities, and social events organized by the company
Portuguese public holidays and 22 days of paid holidays.
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