Customer Service Representative For Rental Company (French Speaker)

Are you passionate about Hotels, Hospitality, and Tourism? Do you have a native level of both French and English? Do you have good customer service skills and want to start and develop your career in an international and multicultural company? Check this out!

Your responsibilities and impact as a Rental Agency Customer Advisor will be: Offer information, solutions, and advice to customers regarding the company's services, over the phone, emails, and chatContribute to a positive customer experience through responsible treatment of each contactAchieve the performance targets defined by the projectEnsure and participate in the success of the departmentGuarantee clients' satisfaction and a high level of qualitySkills, qualifications, and interests you need to succeed in this role: You have a native level of French and a fluent level of EnglishYou must hold EU Citizenship or a valid work permit for PortugalYou are passionate about the Tourism industry – studies or experience in this industry is a plusYou have a professional attitude and strong customer service skillsYou have excellent listening and communication skillsYou are willing to learn, develop, and acquire new skillsYou are dynamic and self-motivatedYou are open-minded, a real team player, and willing to work in an international and multicultural environmentYou have a strong work ethic and are committed to your job, ready to contribute to the success of the company and projectWhat's in it for you? Working hours: Monday to Sunday, rotating shifts 24/7A package in line with the market: 890€ gross / month x 14 months + 100€ / month guaranteed language bonus + up to 100€ / month performance bonus + meal vouchers of 7.23€ / workday + reimbursement of some transportation cost + Private Health Insurance and dental plan (after six months)If you live outside Portugal: reimbursement (up to 400€) of initial flight ticket after 6 months within the company + 3 months of free accommodation provided by the companyOpportunity to be part of a challenging and fast-paced environmentPossibility to collaborate with some of the biggest brands in the industryA multicultural and international environmentFully paid training, professional development, and career evolutionStart date: MarchYour Future Company:
Started up by 2 French entrepreneurs in the year 2000, the Company has become an international Customer Experience Specialist, with a global presence and counting more than 50,000 employees.
In their international hub in Lisbon, they are taking care of the customer service experiences on behalf of some of the world's most progressive brands, mainly from the Travel and Tourism Industry.


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