.Job DescriptionIn Nokia Cloud and Network Services (CNS), we create value for communication service providers and enterprise customers by leading the transition to cloud-native software and as-a-service delivery models. Our inclusive team of dreamers, doers, and disruptors push the limits from impossible to possible.Nokia is a project-driven company. All forms of customer contracts are managed by using project management principles. Project management is a systematic approach for planning, executing, controlling, and closing projects. A program is a collection of projects managed together for business benefits.We are searching for a person to fill the position of Customer Program Director in the Telefonica / VMO2 Market Services team in Europe, who will be responsible for delivering programs and projects to our customer in the UK, mainly the deployment of Nokia core network.As a Customer Program Director, you will:Deliver programs and projects within agreed scope, budget, schedule, and quality to telecommunication operators.Lead the programs and projects throughout all phases, starting from presale, through delivery approach identification to completion, while nurturing a good customer relationship.Liaise with your main stakeholders, especially external customers and partners - CxO levels, directors, counterparts, and Nokia stakeholders - Business Delivery Managers, Customer Project Managers, Technical Managers, Solutions Architects, Care Program Managers, Engineering, Sales, Finance, Procurement, Logistics, R&D teams.How You Will Contribute And What You Will LearnThe Customer Program Director is accountable for the success of external customer programs and/or projects for an assigned product and/or service scope.Manage programs/projects throughout all phases, starting from sales support through delivery to completion, including closure and/or handover.Lead a program/project team and manage stakeholders and resources. Interact with customer and partner organizations, including senior management levels.Be responsible for the overall program/project success with respect to customer satisfaction, financial results, contractual obligations, quality, operational services delivery performance, and health & safety control activities.Maintain end-to-end program/project communication, planning, risk, change, and opportunity management.Ensure program/project information is maintained up to date, with required quality, according to relevant policies, including data in project-related tools and repositories.Participate in the sales and business development process, as well as explore upselling and cross-selling opportunities.Key Skills And ExperienceYou have:Extensive recent experience in a Program Management role, including managing complex deployment programs in the telco industry on bare-metal and cloud