Critical Manufacturing is dedicated to empowering high-performance operations to make Industry 4.0 a reality with the most innovative, comprehensive, and modular MES software.
We have a global presence, but our headquarters, and the main technical center, are in Porto (Maia), Portugal, where we develop a state-of-the-art solution for Semiconductor, Electronics, Medical Devices, and other Discrete industries.
Recognized for the third consecutive year as a Leader by Gartner, we are part of ASMPT, the world's largest supplier of best-in-class equipment, and technological process partner for the electronics and semiconductor industries.
The role: Do you thrive on connecting people, technology, and innovation?
We are looking for a dynamic leader to take charge of our IT platforms and services, ensuring seamless collaboration, robust security, and strategic growth.
If you're passionate about optimizing Microsoft 365, driving innovation, and shaping the future of IT in a global environment, this is your chance to make an impact.
If you think you're a good fit for this role, team up and apply now as a Common IT & Services Manager!
What you will do: Administer Exchange Online, SharePoint, Teams, and other Microsoft 365 tools to ensure seamless operation, integration, and continuous improvement Manage Active Directory, Azure AD, SSO, MFA, and Conditional Access to enhance security and access control Apply ITIL best practices for incident, problem, and change management, supporting platform services and driving service improvements Collaborate on audits, address vulnerabilities, and ensure adherence to security frameworks like ISO 27001 and GDPR Partner with stakeholders to align IT strategies with business needs, mentor team members, and promote platform adoption Requirements What you must have: Bachelor's degree in Information Technology, Computer Science, or a related field At least 5 years in IT administration or systems management, with demonstrated experience in managing Microsoft 365 services and IT platforms Expertise in Microsoft 365 administration Knowledge of Active Directory and Azure AD management Solid English skills - spoken and written What we consider a plus (not mandatory): ITIL certification (Foundation level or higher) Certifications such as Microsoft 365 Certified: Enterprise Administrator Expert Experience with other shared platforms and integration projects Previous experience in an organization within the software industry Diversity, Equity and Inclusion are a source of commitment and innovation At Critical Manufacturing, we welcome and encourage applications from individuals of all backgrounds, regardless of disabilities, diverse abilities, identities, or experiences.
Our commitment is to create an inclusive environment where everyone has equal opportunities to succeed and thrive. If you need accommodation during the recruitment process, please let us know - we're happy to support you.